• Contracting parties

    These General Terms and Conditions of Business apply to all contracts between AviaN OG, represented by its Managing Directors Patrick Jahn, Patrick Thorn, and the customer and govern all aspects connected with the performance of services between the parties.

  • Subject matter of the contract

    Any of the customer’s contractual terms that deviate from/contradict these terms & conditions shall not be recognised, regardless of whether they represent a substantial amendment of the order confirmation. Any varying stipulations shall only apply if AviaN expressly agrees to them in writing.

  • Conclusion of contract

    • Online

      The contract between the parties shall come into effect when the customer avails itself of a service via AviaN website. By clicking the Order button and accepting the GTC, the customer submits to AviaN an offer to enter into a contract.

    • By telephone

      If the parties enter into a contract by telephone, the customer receives a written confirmation by e-mail including the terms and conditions agreed by telephone. Further declarations by the parties are required by e-mail.

    • Order form

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        A contract shall also come into effect if AviaN receives aAviaN order form signed by the customer by post, fax, e-mail or other electronic form or AviaN provides written confirmation in a different form on the basis of the order form.

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        If the customer changes the content of AviaN order forms, this shall be deemed to be a new offer by the customer, in this case the contract will only be concluded if it is expressly accepted by AviaN. The provision of a service will not be deemed to be implied acceptance of the amended contractual offer.

  • Fee for services

    The fee for the service to be provided by AviaN is determined on the basis of the prices at the point of the conclusion of the contract. All prices are net of statutory VAT.

    Prices for services that are not published or agreed on, will be agreed between AviaN and the customer on a case-by-case basis.

    AviaN provides the database free of charge. By signing up the customer agrees to all terms & conditions and the privacy policy.

  • Payment agreements, settlement of costs and right of retention

    The invoice is issued after receiving the first monthly salary or after every freelance mission, unless otherwise agreed in the individual contract.

    The payment claim will be payable after the issue of the invoice without deduction. In the event of default or discontinuation of payment, all costs and fees for ascertaining and enforcing the payment claim shall will be charged to the customer.

    AviaN only accepts payment by bank transfer from abroad if the customer simultaneously assumes liability for all bank charges incurred. Standard currency will be Euros (€).

    Payments from the customer will in all cases be set off against the oldest existing claim. AviaN may refuse performance of its services until the customer has made all payments due.

    We reserve the right to send invoices and all correspondence related to invoices, such as but not limited to payment reminders, solely in the form of an e-mail attachment. To this end, the customer undertakes to provide a current e-mail address for correspondence and to promptly notify AviaN of any changes to the e-mail address.

    For further question, please contact us office@avian.co.at